I was so excited when a friend of mine introduced me to Scrapbooknerd.com last week. I've always ordered supplies from the US with expensive shipping and a long wait. I was pleasantly surprised to find the store was well stocked with new supplies at a good price. So I sent in my order yesterday at about 3:15 pm. At 3:23 I received an email from Joy letting me know that my items were picked, packed and ready to ship but one item was out of stock. She offered another similar item or a refund - that was processed immediately. So, imagine my surprise when I went to the mailbox today and found my package - less than 24 hrs after my order was placed. Amazing! I always reward good customer service, so I will spread the word widely that Scrapbooknerds.com is THE place to shop!
Testimonial By: Paige Stirling Fox — Whitby, Canada